Returns & Exchanges at RW Living
We want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your purchase isn't the perfect fit for your space, we are here to help with a straightforward and easy return process.
Return Process
- 1.Initiate Your Request
Log in to your account or visit our returns portal with your order number and zip code to start the process.
- 2.Pack with Care
Securely place the item in its original packaging, ensuring all hardware and assembly instructions are included.
- 3.Attach Shipping Label
Print your prepaid return shipping label and affix it to the outside of the box, covering any previous delivery markings.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.